Careers at Lofters
At Loftera, we believe in transforming the way homeowners connect with tradesmen, but our vision extends beyond the platform. We’re committed to building a dynamic, inclusive, and innovation-driven work environment where every team member feels empowered to contribute, learn, and grow.
Why Join Loftera?
- Innovative Spirit: We’re at the forefront of a rapidly-evolving industry, and we embrace the latest technologies and methodologies to stay ahead.
- Collaborative Culture: Teamwork makes the Loftera dream work. Here, every voice matters and every idea is celebrated.
- Personal Growth: Enjoy opportunities for professional development, continuous learning, and the chance to make an impact in a booming sector.
- Diverse & Inclusive: We proudly foster a workplace where diversity thrives, and everyone feels welcome.
Current Openings
Front-End Web Developer
- Location: [London]
- Type: Full-Time
Role Description:
As a Front-End Web Developer at Loftera, you’ll be at the forefront of creating intuitive and engaging user interfaces. Your focus will be on translating our company and customer needs into functional and appealing digital environments, ensuring great user experiences.
Key Responsibilities:
- Develop and maintain responsive web pages and interfaces.
- Collaborate with back-end developers and web designers to improve usability and user experience.
- Optimize applications for maximum speed and scalability.
- Ensure high-quality graphic standards and brand consistency.
Requirements:
- Proven experience as a Front-End Developer.
- Proficiency in HTML, CSS, JavaScript, and jQuery.
- Familiarity with browser testing and debugging.
- An understanding of layout aesthetics.
Customer Relations Specialist
- Location: [London]
- Type: Full-Time
Role Description:
Join our team as a Customer Relations Specialist and be the frontline of our company’s reputation. You will directly engage with our users, ensuring they have a seamless experience and addressing any concerns or feedback they might have.
Key Responsibilities:
- Manage incoming calls, emails, and chats from customers.
- Identify and assess customer needs to achieve satisfaction.
- Resolve customer complaints via phone, email, or social media.
- Guide users through features and functionalities.
Requirements:
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Ability to multitask, prioritize, and manage time effectively.
- Excellent communication and presentation skills.
Digital Marketing Manager
- Location: [London]
- Type: Full-Time
Role Description:
As a Digital Marketing Manager at Loftera, you’ll spearhead our online marketing strategies. Your role will be pivotal in driving online traffic to our platform and converting that traffic into new, engaged users.
Key Responsibilities:
- Plan and execute all digital marketing campaigns, including SEO/SEM, email, social media, and display advertising campaigns.
- Measure and report on the performance of all digital marketing campaigns.
- Collaborate with internal teams to optimize the user experience and create landing pages.
- Brainstorm new and creative growth strategies.
Requirements:
- Proven experience in digital marketing, particularly within the industry.
- Solid knowledge of analytics tools (e.g., Google Analytics, NetInsight).
- Strong analytical skills and data-driven thinking.
- Up-to-date with the latest trends and best practices in online marketing and measurement.